All packages are shipped through UPS in a standard UPS box. We have our own shipping department that ships all orders Monday through Friday the same day we receive them until 6PM EST and customers service to help you change, track or locate a package. Once your order is shipped you will received an email from UPS Quantum view with your UPS tracking information so you can track your shipment at any point. Please review our shipping cut-off times and other important details below.
Track Your Package by entering your tracking number in the UPS tracking form. Click Here
Important: Shipping Cut-Off Times
All times shown below are Easter Standard Time (EST)
We do not ship orders in the evenings (after 6PM EST), on the weekends, or during holidays.
All Domestic and International Orders Received are shipped UPS:
- Orders placed before 6pm EST (Mon – Fri) SHIPPED SAME DAY
- Orders placed after 6pm EST– (Mon – Fri) SHIPPED OUT NEXT BUSINESS DAY,
- We do not ship orders in the evenings (after 6PM EST), on the weekends, or during holidays.
- NO P.O. BOXES Please! UPS Cannot deliver to them!
*SATURDAY DELIVERIES: All orders must be placed by phone. Saturday deliveries are subject to additional charges.
*No Sunday Deliveries: All orders placed after 6PM EST on Friday will ship Monday. Orders placed on Saturday & Sunday will also ship out on Monday.
*Business days are Monday through Friday excluding Federal Holidays. Saturday and Sunday are not business days. 2nd day, 3day, and Ground shipments do not move during and are not delivered on weekends.
- Saturday Deliveries:
Saturday deliveries are only available for Next day air packages ordered Friday before 6pm EST. Additional Shipping Fees may apply. Saturday delivery is a special service that is NOT available to all locations. Contact our Order Line at 1-877-247-1354. for more information.
- UPS Next day Delivery:
Orders placed prior to 6:00 PM EST (Mondays -Thursdays) will be delivered the following business day. Overnight orders shipped on Friday before 6PM EST will not be delivered until Monday, unless specified for Saturday delivery.
- UPS 2nd Day Delivery:
Orders placed prior to 6:00 PM EST (Mon – Fri) will be delivered the second business day. 2nd Day orders shipped on Thursdays will not be delivered until Monday. 2nd Day orders shipped on Friday will be delivered Tuesday.
- UPS 3 Day Select Delivery:
Orders placed prior to 6:00 PM (Mon – Fri) will be delivered the third business day. 3 Day orders shipped on Thursdays will not be delivered until Tuesday. 3 Day orders shipped on Friday will be delivered Wednesday.
- UPS Ground Delivery: (4-7 day Delivery)
Orders placed prior to 6:00 PM EST (Mon – Fri) will be delivered in four to seven business days.
- Refused order information
Customers who refuse their order at the time of delivery will still be liable for shipping costs, as we have to pay UPS for shipping regardless of whether or not the customer decides to ultimately refuse the delivery. UPS automatically charges us additional shipping fees for refused deliveries. If the order is refused at the time of delivery, a refund for the purchase price of the items ordered minus a 20% restocking fee will be issued within 60 days after the order is returned to us.
- To maintain the quality and integrity of our products and for the health and safety of future customers we do not restock or resell products which have been in the hands of previous customers. Once an order has been delivered we cannot accept a return of unused items.
- We do NOT monetarily guarantee delivery times. Once the order leaves our warehouse we are no longer in control of the delivery. NO P.O. BOXES PLEASE! UPS cannot deliver to them!
UPS observes the following holidays. PACKAGES WILL NOT BE SHIPPED OR DELIVERED ON THESE DATES:
- January 1, Wed: New Year’s Day
- May 25, Monday: Memorial Day
- July 4, Saturday: Independence Day
- September 7, Monday: Labor Day
- November 26, Thursday: Thanksgiving Day
- December 24, Thursday: Christmas Eve *limited service no 3day or Ground pickup. 3day and ground orders will not ship until Monday December 28
- December 25, Friday: Christmas Day
- January 1, 2021, Friday: New Year’s Day
*Business days are Monday through Friday excluding Federal Holidays. * Once an order has been shipped we cannot cancel the order. If you refuse the delivery of your package, you are still liable for the shipping costs plus the additional cost of the return (20% restocking fee)
By purchasing anything on our site, you agree to the above conditions.