All packages are shipped through UPS in a standard UPS box. We have our own shipping department that ships all orders as soon as the same day we receive them and customers service to help you change, track or locate a package. Once your order is shipped you will received an email with UPS tracking information for your package so you can track it at any point. Please review our shipping cut-off times and other important details below.
Track Your Package by entering your tracking number in the UPS tracking form. Click Here
Important: Shipping Cut-Off Times
All times shown below are Easter Standard Time (EST)
We do not process or ship orders in the evenings (after 6PM EST), on the weekends, or during holidays.
All Domestic and International Orders Received are shipped UPS:
- Orders placed before 6pm EST (Mon – Fri) SHIPPED SAME DAY
- Orders placed after 6pm EST– (Mon – Fri) SHIPPED OUT NEXT BUSINESS DAY,
- We do not process or ship orders in the evenings (after 6PM EST), on the weekends, or during holidays.
- NO P.O. BOXES Please! UPS Cannot deliver to them!
*SATURDAY DELIVERIES: All orders must be placed by phone. Saturday deliveries may be subject to additional charges.
*No Sunday Deliveries: All orders placed after 6PM EST on Friday will ship Monday. Orders placed on Saturday & Sunday will also ship out on Monday.
- Saturday Deliveries:
Saturday deliveries are available for priority next day air packages ordered before Friday before 6pm EST. Additional Shipping Fees may apply. Contact our Order Line at 1-877-247-1354. for more information.
- UPS Next day Delivery:
Orders placed prior to 6:00 PM EST (Mondays -Thursdays) will be delivered the following business day. Overnight orders placed on Fridays before 6PM EST will not be delivered until Monday, unless specified for Saturday delivery.
- UPS 2nd Day Delivery:
Orders placed prior to 6:00 PM EST (Mon – Fri) will be delivered the second business day by 6:00PM EST. 2nd Day orders placed on Thursdays will not be delivered until Monday.
- UPS 3 Day Select Delivery:
Orders placed prior to 6:00 PM (Mon – Fri) will be delivered the third business day by 6:00PM.
- UPS Ground Delivery: (4-7 day Delivery)
Orders placed prior to 6:00 PM EST (Mon – Fri) will be delivered between four to seven business days by 6:00PM.
- Cancelled order information
Customers who cancel their order after shipment will still be liable for shipping costs, as we have to pay UPS for shipping regardless of whether or not the customer decides to ultimately cancel the order. UPS automatically charges us additional shipping fees for refused deliveries. If the order is refused at the time of delivery, a refund for the purchase price of the items ordered minus a 20% restocking fee will be issued when the order is returned to us.
- To maintain the quality and integrity of our products we do not restock or resell products which have been in the hands of previous customers. Once an order has been delivered we cannot accept a return of unused items.
- We do NOT monetarily guarantee delivery times. Once the order leaves our warehouse we are no longer in control of the delivery. NO P.O. BOXES PLEASE! UPS cannot deliver to them!
UPS observes the following holidays. PACKAGES WILL NOT BE SHIPPED OR DELIVERED ON THESE DATES:
- New Year’s Day – January 1, 2019
- Easter Sunday – April 21, 2019
- Memorial Day – May 27, 2019
- Independence Day – July 4, 2019
- Labor Day – September 2, 2019
- Thanksgiving Day – November 28, 2019
- Christmas Day – December 25, 2019
- New Year’s Day – January 1, 2020
*Business days are Monday through Friday excluding Federal Holidays. * Also if you place an order and decide to cancel it after it has been shipped, you are still liable for the shipping costs. By purchasing anything on our site, you agree to the above conditions.